How to order your LifeGem diamond.

LifeGem Free Shipping KitOrdering your very own LifeGem® diamond, either from a lock of hair, or the ashes of your loved one, is a simple three step process.  Begin by calling us at 001-847-299-5906 for your free consultation. If you don't have any questions, simply follow the steps below.

1. Print and complete this order form. See below for additional instructions on completing the order form.

2. Place the ashes in a small plastic container or heavy plastic bag and secure tightly. We only need 250 grams for ALL the diamonds on your order. Do NOT send 250 grams of ashes for each diamond.

Add the completed order form along with the deposit check or credit card information.  Yes, we accept personal checks drawn in £.  After securing the ashes, package your order as you would any valuable item... complete with bubble wrap or other material to secure the ashes inside the box.

3. The easiest way to send us your order is to visit your nearest myHermes ParcelShop or purchase postage online and request a pick up. Click here - myHermes.co.uk. to begin.

That's all there is to it! If you would like, you can arrange a visit to our office and take a personal tour of the complete lab and production facility when you place your order. Chicago, Illinois is a great city with many wonderful things to do and see.


Here are the detailed instructions for completing your order form and sending in to our office in Chicago, Illinois.

Make sure to add all of your contact information   This information keeps you updated as the LifeGem creation process advances. All of your loved one’s information is necessary for your unique identifier.

Select your unique LifeGem diamond(s)   Select the size, cut, and color of each LifeGem. Each LifeGem diamond is inscribed with a unique identifier attributed to your family. Optionally, we can add your personalized message. The first 25 letters are £60 and each letter thereafter is only £1.

Sign and date the order form    Complete the payment information section, sign and date the authorization line. Only a 50% deposit is required.

Prepare your order for shipping   When sending ashes, separate out NO MORE THAN 250 grams (about 1 cup) and tightly secure in a plastic bag or container. Do NOT send all of the ashes. If sending a lock of hair, we need only the amount collected during a routine haircut. If you have less, either option may still apply. Questions? 00-1-847-299-5906.

Send your package to LifeGem   Place the sealed container of the ashes and/or hair in your shipping box along with the completed and signed order form. Send via myHermes to: LifeGem (Attn: Orders), 836 Arlington Heights Rd. #311, Elk Grove Village, IL 60007, USA

Then what happens?   We immediately assign your unique tracking number to ensure traceability through every step of our process. You will receive a confirmation letter with this tracking number, your username and temporary password. You will be notified via email as your loved one’s carbon proceeds through our process. Upon completion, we will set up your secure delivery date.

Thank-you! Thank-you!

They are wonderful. What a great service.

I love you all for giving us all the effort and care. Our mom and dad forever!

God bless to all.

Lore Coultrap (Daughter)

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